DELIVERY PROCESSING TIME WITHIN MALAYSIA
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, delivery may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay of your order, we will contact you via email or telephone.
DELIVERY PROCESSING TIME WITHIN SINGAPORE & PHILIPPINES
All orders made from Philippines and Singapore are processed within 7-14 business days. Allow additional days for all covered remote areas within the countries. Orders are not shipped or delivered during weekends or holidays. If there will be a significant delay of your order, we will contact you via email or telephone.
SHIPMENT CONFIRMATION & ORDER TRACKING
You will receive a Shipment Confirmation email and SMS in the number you have given once your order has shipped containing your tracking number(s). The tracking number will be active within 48 hours.
CUSTOMS, DUTIES and TAXES
TEJ Confetti is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
TEJ Confetti is not liable for any products damaged or lost during delivery and shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
|Delivery Method||Estimated Delivery Time||Delivery/Shipment Cost|
|Pgeon Delivery||2-3 business days||RM6.90 (WM)|
|EasyParcel||2-3 business days||RM14.30 (EM)|
|Shipping Method||Estimated Delivery Time||Delivery/Shipment Cost|
|FlexiPack(Philippines)||10-22 business days||RM16|
|FlexiPack(Singapore)||7-12 business days||RM16|